Ordering and Shipping Information
Orders shipped within 24 hours!
We ship ONLY to the United States and Canada.
Order Confirmation
We will send email to acknowledge your orders with us. Under no circumstances would we ever expose any of your financial information (e.g. credit card number) in email.
We use a sophisticated form of address verification for all credit transactions to protect us and our customers against fraud. If the billing address for the credit card does not match the shipping address for a customer, we hold the order for verbal, personal verification. We are happy to arrange all manner of off-line payments (such as money orders and bank checks, personal checks, etc.) with you. We vigorously pursue all attempts at intentional credit card fraud and will ignore any concept of confidentiality or privacy when dealing with fraudulent transactions.
For online orders we can accept Visa, MasterCard, Discover, Personal Checks and Money Orders. With personal check and money order transactions, we will hold your online order until payment has been received at our offices. In order for us to deliver your merchandise in the fastest way possible we ask that you please be sure to fill out all of the information accurately and completely. Once you have submitted your online order you will be notified immediately that it has securely reached our office and will be processed and shipped within 24 hours.
Orders are shipped within 24 hours by UPS, FedEx or USPS. When you place your order, you may choose:
UPS Ground Residential
UPS Next Day Air
UPS 2nd Day Air
FedEx Overnight
FedEx 2 Day
USPS Domestic Parcel Post [APO,FPO & Territories]
USPS Domestic Priority Mail [APO,FPO & Territories]
USPS Priority Mail International
Please send any questions regarding your order to...
Mail to:
Botanical.com
P.O. Box 747
Arcata, CA 95518-0747
Voice: (707) 443-9117
FAX: (707) 443-9002
E-mail Hydroponic Customer Service:
